1. Introduction
Pushpak Nexventra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, date of birth, passport details
- Travel Information: Travel dates, destinations, preferences, dietary requirements
- Payment Information: Bank details, UPI ID (we do not store credit/debit card information)
- Technical Information: IP address, browser type, device information, pages visited on our website
3. How We Collect Information
We collect information through:
- Contact forms submitted on our website
- Direct communication (phone, email, WhatsApp, in-person)
- Booking and enquiry forms
- Cookies and similar tracking technologies on our website
4. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your travel bookings
- To communicate with you about your bookings and enquiries
- To provide visa processing services
- To send promotional offers and updates (only if you have opted in)
- To improve our website and services
- To comply with legal and regulatory requirements
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Airlines, hotels, and other travel service providers necessary to fulfill your booking
- Visa processing authorities and embassies
- Payment processing partners
- Legal authorities when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for data processing
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Travel booking records are typically retained for 7 years.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@pushpaknexventra.com
- Phone: +91 97248 59555
- Address: FF-115, Vihaan Square, Ahmedabad - 382427